01Do you help both individuals and businesses?+
Yes. The scope changes, not the level of care. For individuals, I favour simple, explained and proportionate actions. For businesses, I add governance, traceability, technical coordination and formal deliverables.
02What should I include in my first message?+
Describe what you see, when it started, affected devices or accounts and what you already tried. Never email a password, MFA code, private key or unredacted identity document.
03Do you perform penetration tests?+
Yes, across applications, APIs, infrastructure and cloud environments, with written scope and authorisation. Rules of engagement, limits, testing windows and data handling are agreed first.
04Can you recover money stolen in a scam?+
I can help stop escalation, preserve evidence, secure accounts and prepare a clear file for your bank, the platform or authorities. Nobody can guarantee the recovery of funds.
05Do you work remotely?+
Yes. I am based in Zürich and most diagnostics, audits and remediation can be delivered remotely. On-site work can be considered when needed.
06How much does an engagement cost?+
After a first exchange, I propose either a fixed fee for a defined scope or a short triage phase when the extent is still unknown. Price and deliverables are agreed before work begins.
07Will my information remain confidential?+
Yes. I collect only what is needed, agree the right communication channel and can work under an NDA. Sensitive information is never reused as a marketing case without explicit consent.