! Is money involved? Call your bank first. Immediate danger: police 117 or emergency 112.

Cyber Initial Diagnosis

A written plan to take back control.

I personally review your situation and the evidence you provide, then give you a written action plan: what to do, in which order, through which official channels — and whether a follow-up intervention makes sense.

CHF 99

What you receive

A review of one main incident or one compromised account, based on the facts and evidence you provide
The legitimate recovery and access options open to you
The immediate risks, ranked by urgency
A written action plan: what to do, in which order, through which official channel
A clear answer on whether a follow-up intervention is useful and feasible

What is not included

No recovery or remediation work is included (quoted separately when useful)
No guaranteed outcome: only the provider (Google, Microsoft…) decides to restore access
No monitoring and no emergency on-call
One incident or one account per diagnosis

How it works

You describe the situation on the map (free) and get the safe actions straight away.
You pay CHF 99 through Stripe. No card data goes through Bynilson.
A secure link arrives at your safe address. It opens your confidential space.
You complete the file, confirm your authorisation and upload your screenshots.
I review the file personally, then the report goes through a quality check.
You read the report online and download it as a PDF.

Target: a report within 2 working days of a complete file. It is a target, not a guaranteed turnaround.

If I cannot take your case (out of scope, missing authorisation) before the review starts, you are refunded in full.

Your situation

To prepare your file, first describe the situation in 2 minutes. Open the Situation Map →

Open my case

Or pick the situation directly

First or last name (optional)

To greet you in emails.

Safe email address

An address only you control. Not the compromised one: the link to your case is sent there.

This address is not the compromised account and only I have access to it.

The account or system concerned

Is mineBelongs to my organisation, which I am responsible forBelongs to someone who authorised me in writing

I confirm this authorisation and can prove it on request.

I understand the diagnosis is a review and a written plan: it includes no recovery, and no outcome is guaranteed.I accept the terms and the privacy policy. (terms, privacy)

Never type a password, verification code, recovery code or key.

Secure payment through Stripe. Stripe sends you the receipt.

FAQ

Will you recover my account?

No, not in the diagnosis, and nobody can promise it: only the provider decides to restore access. The diagnosis tells you which legitimate paths exist and how to follow them. If hands-on help is useful, I quote it afterwards.

Will you ask for my password?

Never. No password, verification code or recovery code. You perform the sensitive steps yourself on the provider’s official website.

Why a “safe address”?

If your mailbox is compromised, the attacker could read what I send you. The case only opens from an address you alone control.

What if my case is not for you?

I tell you so, with the right official resources. If the review has not started, you are refunded in full.

Bynilson is an independent provider, unaffiliated with Google, Microsoft, Apple or Meta. Google states it does not work with any service that claims to provide account support: nobody can recover an account in your place, and I will never ask you for a password or a code.

Source: Google Help, “How to recover your Google Account or Gmail” ↗

Based in Zürich · remote interventions across Switzerland and Europe · only on authorised accounts and systems. Report a vulnerability